B&Q
Email at scale for the nation’s favourite DIY retailer.
We’ve worked with B&Q since 2014, proudly partnering with one of the UK's best-loved brands to deliver emails that land in millions of inboxes every single week.
As an extension of B&Q’s CRM team, we provide end-to-end creative and technical support for the email channel. From creative to code, we play a central role in the delivery of their email marketing programme.
Our team designs and builds every email across a wide spectrum of use cases - weekly go-to-market offers, loyalty campaigns, category-led journeys, transactional comms, and more. Many are highly functional and data-driven, from digital receipts and abandoned basket nudges to post-purchase loyalty coupons and product review invitations.
As brand custodians for email, we interpret B&Q’s evolving creative direction and adapt assets thoughtfully for the medium. We’ve also pushed boundaries together with animated and interactive campaigns that boost engagement and bring a sense of play to the inbox.
Let’s talk email
Whether you need standout creative, clean code or support getting campaigns live in your ESP, we’d love to hear from you. Drop us a message and we’ll get straight back
